Before you choose a provider
Six details worth checking before signing up for an online program.
01 — Clinical credentials
Confirm that the prescribing clinician is licensed to practice in your state. Find out how your medical history is assessed and how follow-up care is provided.
02 — Exact medication
Request the exact medication name, approval status and dispensing pharmacy. Understand whether you are being offered a brand-name or compounded medicine.
03 — Complete cost
Check the total initial payment, renewal price, minimum term, laboratory fees, delivery and dose-related charges. Keep a copy of the terms you accept.
04 — Ongoing support
Ask how to contact a clinician, what response times to expect, and how side effects and dose changes are handled.
05 — Cancellation and refunds
Read the cancellation deadline, renewal process and refund rules, including what happens if a clinician decides treatment is unsuitable.
06 — Safety information
Read the prescribing information and discuss contraindications and interactions with your clinician. Know whom to contact if you have a concerning symptom.
Sources & further reading
NIDDK — Prescription medications for weight management ↗FDA — Concerns with unapproved GLP-1 drugs ↗Sources checked October 15, 2026. Services, guidance and terms can change.